Shipping Policy

Last updated: 2026.5.22

1. Overview

At AOMILIE Cosmetics, we aim to deliver your lash lift and brow lamination essentials as quickly and reliably as possible.

We currently offer local fulfillment in select countries to ensure fast delivery and high-quality service.

2. Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are processed Monday to Friday (excluding weekends and holidays)
You will receive a confirmation email with tracking details once your order has been shipped
Tracking information may take up to 48 hours to activate.

3. Shipping Regions & Delivery Time

We currently ship to the following countries:

United States, United Kingdom

Estimated delivery time: 3–5 business days

Canada, Australia, New Zealand

Estimated delivery time: 5–7 business days

Please note that delivery times are estimates only and may vary depending on courier delays, peak seasons, or external factors beyond our control.

4. Shipping Cost

We currently offer free shipping on all orders.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your delivery status at any time.

If you have not received tracking information within 3 business days, please contact our support team.

6. Delivery Issues

If your order has not arrived within the estimated delivery time:

Please contact us within 21 days at:
📧 info@aomilie.com

We will work with the courier to investigate your package.

7. Incorrect Address or Order Changes

If you need to change or cancel your order, please contact us within 24 hours of placing it.

After this time, orders may already be processed and cannot be modified.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect addresses.

8. Damaged or Missing Items

If your product arrives damaged or incorrect, please contact us within 30 days with photos and order details.

We will review your case and provide a replacement or solution where applicable.

9. Customs & Duties

For international orders (if applicable), customers are responsible for any customs fees, import taxes, or duties required by their country.

10. Contact Us

For any shipping-related questions, please contact:

📧 info@aomilie.com